Privacy Policy

STEM Academy Sdn Bhd (1475422-X) ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stemacademy.edu.my or use our services.

1. Collection of Personal Data

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address.
• Student Information: Age, educational background, and learning preferences (for enrollment purposes).
• Payment Information: Billing details and payment transaction history (processed securely through third-party payment providers).
• Usage Data: IP address, browser type, device information, and browsing behavior on our website.
• Communication Data: Messages, inquiries, and feedback sent to us via email, WhatsApp, or contact forms.

2. Use of Personal Data

We use your personal data for the following purposes:

• To provide educational services, including course enrollment and student management.
• To process payments and send billing-related communications.
• To respond to your inquiries and provide customer support.
• To send promotional materials, updates, and newsletters (with your consent).
• To improve our website, services, and user experience.
• To comply with legal obligations and protect our rights.

3. Disclosure of Personal Data

We may share your data with the following parties:

• Service Providers: Third-party companies that assist us in operating our website (e.g., payment processors, hosting services, email providers).
• Educational Partners: Institutions or organizations we collaborate with for educational programs.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal data to third parties for marketing purposes without your explicit consent.

4. Your Rights

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Withdrawal of Consent: Withdraw consent for data processing at any time.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Data Portability: Request a transfer of your data to another organization.

To exercise these rights, contact us at admin@stemacademy.edu.my.

5. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy. We will securely delete or anonymize your data when it is no longer required, unless retention is required by law (e.g., for tax or accounting purposes).

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date above.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: